Set Your AR Workflow Voicemail

Business Settings can only be edited by an Owner or Admin user profile.

Upload a custom voicemail that your customers will hear when they call your AR Workflow phone number and no one is available to take the call.

1. Click the three-dots icon and choose Business Settings.

2. Navigate to the SMS & Calls Settings tab.

3. On the Voicemail Audio section, hit Click to Upload to add a new Voicemail audio clip.

👉🏼 Most laptops come with a built-in microphone. Desktops may require a microphone of some sort, such as a Bluetooth headset or auxiliary plug-in.

👉🏼 You may need to research how to save an audio file on your specific computer as different models (Apple, PC, etc) have different settings.

Make sure that you are uploading a WAV or MP3 file.

4. Click the three-dots icon and choose Edit to replace a current voicemail.

Optional Recording Steps:

Note: These steps may not work for you depending on your computer version or application settings. This is just a suggestion:

Navigate to your Applications folder
Open QuickTime Player (Mac) or other recording software, such as Sound Recorder (PC)
Follow the steps to create a recording
Save your file as a WAV or MP3

MacBook Audio Recoding

PC Audio Recording

5. Once you are done, click Save.

6. Test your new voicemail by clicking the Play icon.

Set Your AR Workflow Voicemail

Let customers know who they are calling when they dial your AR Workflow phone number by setting up a customer voicemail.